Clayfits

Shipping Policy

Shipping Policy

At Clayfits, we are committed to delivering your purchases promptly and securely. This Shipping Policy outlines our delivery methods, timelines, fees, and terms, including specific details for Cash on Delivery (COD) orders.

1. Shipping and Delivery Timeframes

  • Processing Time: Orders are processed within7 business days after they are placed. Orders received on weekends or holidays will be processed the following business day.
  • Delivery Time: Shipping times vary based on location and shipping method. Estimated delivery times are as follows:
    • Domestic Orders: 7 business days
    • International Orders:8 business days
  • Delays: While we aim to meet our estimated delivery times, unforeseen delays may occur due to weather, customs, or other factors beyond our control.

2. Shipping Rates

  • Domestic Shipping: Shipping rates  start ional fees may apply for express or priority delivery options.
  • International Shipping: Rates vary by destination and shipping option. Fees will be displayed at checkout.
  • Free Shipping: We offer free standard shipping on orders 

3. Cash on Delivery (COD) Orders

  • COD Availability: Cash on Delivery is available for select locations. If COD is not available for your area, you will be notified at checkout.
  • Payment Upon Delivery: Please ensure someone is available at the delivery address to receive and pay for the order in cash. COD payments must be exact, as our delivery partners may not carry change.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking link via email to monitor your shipment’s progress. If you encounter any issues with tracking, please reach out to us for assistance.

5. Failed Deliveries and Re-Shipments

  • Incorrect Address: If the provided delivery address is incorrect or incomplete, the order may be delayed or returned to us. Additional shipping fees may apply for re-shipping.
  • Unavailable for COD Payment: If the recipient is unavailable for COD payment at the time of delivery, the order may be returned to us. Please ensure availability or designate someone to receive and pay for your order.

6. International Shipping and Customs

  • Customs Fees: For international orders, customs and import duties may apply. These fees are the responsibility of the customer. Please check with your local customs office for more details.
  • Customs Delays: International orders may experience delays due to customs processing.

7. Contact Us

  • If you have questions about our shipping policy or need assistance with your order, please contact us at